FLS Adds Expertise to Client Care Team

FLS Veterans Bring New Technical & Management Skills to Customer Support Initiatives

DALLAS, TEXAS - 2/24/04 - Federal Liaison Services, Inc. (FLS), the premier provider of solutions for employer compliance, today announced the appointment of two key leaders to the FLS customer support team.

Scott Taylor has assumed the role of Manager of Professional Services. He will be responsible for directing all activities related to delivery, installation, and configuration of FLS products at the customer site, as well as ongoing consulting services. Mr. Taylor joined FLS in 1998 as Account Manager. In addition to his 6 years of experience with FLS client/server and web-based solutions, he has over 18 years of experience in technical services. He previously held positions in system implementation with FLS and Standard Register.

Paul Berglund has been named to the position of Manager of Client Services. In this role he will be responsible for maximizing the effectiveness of the technical client support programs of FLS, including call center support and telephone/online consulting services. Mr. Berglund joined FLS in 2000 as Director of Development, and has held internal management positions in the areas of network engineering and quality assurance. He has over 14 years of experience in information technology and previously held positions in computer operations, e-systems software development, and UNIX/Windows system administration with Raytheon.

"Client care is the foundation of our business," said Fran Bartlett, President and CEO of FLS. "We have made it a top priority to develop relationships with our clients and improve their experience with FLS solutions. Paul and Scott not only have the technical expertise to meet client needs, they have the determination and winning attitude to exceed the clients' expectations."

Berglund and Taylor will report to Ken Bell, Vice President of Client Care and Marketing.

About Federal Liaison Services, Inc. (FLS)

FLS is the leading provider of software and services to employers for government reporting and compliance. FLS solutions automate payroll tax payments and filings, wage garnishments, and year-end W-2 and 1099 processing. Clients include more than 20 percent of the Fortune 500, as well as major federal government agencies. Visit FLS online at www.flsinc.com or call 972.239.8881.

EDITOR'S NOTE: FLS and the FLS logo are trademarks of Federal Liaison Services, Inc. All other company names and products are the trademarks or registered trademarks of their respective owners.