FLS Names New Vice President of Client Care

New Role Will Spearhead Company-wide Drive to Develop Client Relationships, Improve Client Experiences

DALLAS, TEXAS - 5/19/03 - Federal Liaison Services, Inc. (FLS), the premier provider of solutions for employer compliance, today announced the appointment of Kenneth F. (Ken) Bell to the position of Vice President, Client Care.

In the newly created role, Bell will expand and lead FLS' client care and support initiatives, with the goal of maximizing the productivity and success of clients utilizing FLS products and services.

"Client care is the foundation of our business," said Fran Bartlett, President and CEO of FLS. "In fact, it's so important to us that we've created a leadership role to ensure it remains a top priority, even as our client base expands. Ken Bell is a proven leader in the areas of client service, communications, and corporate management, which makes him an ideal choice to nurture and further develop our client partnerships."

Bell brings to the role a strong client-oriented background, including more than 12 years of experience in the arenas of client communications, product management, quality assurance, professional services, and marketing.

Bell joined FLS in 1998 as Director of Marketing, which included responsibilities for client relations, user committee facilitation, and direction of the company's popular annual user conference. He has previously served in multiple marketing and technical management roles for two other software companies.

"At FLS, our clients have always been our partners," said Bell. "We want to continue to expand those relationships, helping our clients save time and money, and making the most of their resources. Our strong focus on client care will ensure that we continue to bring value to our client relationships in every area of employer compliance."

About Federal Liaison Services, Inc. (FLS)

FLS is the premier provider of software solutions and services to employers for government reporting and compliance. FLS solutions automate payroll tax payments and filings, wage garnishments, and year-end W-2 and 1099 processing. Clients include more than 400 members of the Fortune 1000, and several major government agencies. Visit FLS online at www.flsinc.com or call 972.239.8881.