Company Profile

• Specializes in human resource solutions
• More than $700 million in annual revenues
• Ranked among the top 300 of Forbes' listing of the largest private companies
• Ranked as the largest consulting firm of its kind in the country
• Ranked 6th among PC Week's "Fast Track 500"

The Challenges

Outsourcing results in errors, loss of control. Payroll and tax compliance processing, handled for the company by an outsourcing vendor, were inefficient, resulting in errors, penalties, and an overall lack of control. The company also experienced problems with cash management and notice tracking.

Underutilized internal resources. The company possessed the employee talent to manage tax filing internally, but needed the right tools, as well as outside expertise for product and industry training, and cash management consulting.

Strategic decision to insource. Based on these factors, as well as the company's large employee base and the fact that many of their associates frequently move between states, a strategic decision was made to insource their payroll tax processes.

The Solution

After considering several options, the company selected the Sage Compliance Services payroll tax solution because of its ease of use, minimal requirements for internal IT support, and ability to accommodate their rapid growth and change. Sage EDP EPIC (Electronic Payment & Information Courier) was also chosen to electronically submit the company's tax payments via electronic funds transfer, automating the payment and tracking of their payroll taxes.

Results

Greater flexibility & control. Using the Sage Compliance Services payroll tax system, the company was able to achieve its goals of improved tax processing, fewer errors, more flexibility for cash management, and greater control over data.

Additional service & training. Over and above what the software supplied for them, Sage Compliance Services provided knowledgeable account managers who trained their personnel, mapped out procedures for managing taxes, and helped in balancing their payroll system. The company also took advantage of the Sage Compliance Services Discovery User & Training Conference, in order to further explore their options with with Sage Compliance Services.

Highlights

• Ability to utilize in-house talents to meet payroll, human resource, and tax filing needs.
• Sage Compliance Services solution offers ease of use, minimal IT support requirements, and flexibility to accommodate growth and change.
• Built-in cash management and reporting tools increase control.
• Sage Compliance Services training and expertise provide a smooth transition from outsourcing to insourcing.

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